Our goal is to make sure you receive the merchandise you ordered. However, if you find you ordered the wrong item or it was damaged when it arrived, please contact us and we will make sure you get what you are needing. If we need to replace an item or pick up an item for credit, we'll advise how we are going to handle the matter.
100% product return in original packaging within 30 days of invoice in resalable condition.
Customer must request a Return authorization and return the merchandise within the following time frames:
- 30 days from date of invoice for returns due to customer error (such as ordering the wrong item); merchandise must be in re-saleable condition.
- 30 days from date of invoice for any defective merchandise.
- 10 days from date of invoice for any concealed damage or concealed warehouse errors (such as shipping the wrong product or shortages).
- 5 days from date of invoice for all visible damage and visible warehouse errors.
- Contact customer service at 877-379-4127 or your local store to request a return.